Contact Us

Contact Us

Investor Relations

Phone: 1-224-948-3020
Email: [email protected]

More information

Media Inquiries

Phone: 1-224-948-5353
Email: [email protected]

Related Resources

Ethics and Compliance Help Line

General Inquiries

This is intended for Canadian inquiries only; for non-Canadian inquiries, please select another Baxter location.

Head Office
Telephone: 905-369-6000 or 1-800-387-8399
Fax: 905-369-6560
Mail: 7125 Mississauga Road
Mississauga, Ontario
L5N 0C2

Toll Free Global Headquarters: 1-800-422-9837
US Global Headquarters: 1-224-948-1812

Baxter Canada Locations

Baxter CIVA Pharmacy Services

Telephone: 905-286-5600
Fax: 1-866-893-8008 or 1-647-484-0211
Mail: 6975 Creditview Road, Unit #3,
Mississauga, Ontario
L5N 8E9

Baxter Canada – Alliston, Ontario Manufacturing Facility

Telephone: 705-435-6261
Fax: 705-435-0364
Mail: 89 Centre Street S.
South Alliston, Ontario
L9R 1W7


Renal Home Services

Please contact customer services at the following numbers:

For Home Patient Representatives:
Toll Free: 1-866-968-7477, and follow the prompts for your dedicated Home Patient Representative. Please take note of their personal hours of operation.

Direct Dial: 1-905-369-6969 

For return of the PD equipment:
Toll Free: 1-866-968-7477

For After-Hours Support:
Toll Free: 1-866-968-7477, follow the prompts (select option 3 for After Hours)

For technical questions regarding your PD Cycler:
Toll Free: 1-800-553-6898

Report an Adverse Event

Please contact Canada patient safety at:
Toll Free: 1-877-372-5465 
Email: [email protected]

Medical Information

We are providing trusted clinical and scientific information on Baxter products to support clinical decision-making.

Healthcare Professionals

Customer Service

For Customer Service for Baxter products outside of Home Patient requests please contact Baxter’s Center for Service at:
Toll-Free: 1-888-719-9955
Direct Dial: 905-369-6060
Fax: 1-888-719-9986

Hours of operation: Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern Time

Report an Adverse Event

Please contact Global Patient Safety at:
Toll Free: 1-877-372-5465 
Email: [email protected]

Report a Product Complaint

Please contact Canadian Product Surveillance at:

[email protected] 

Medical Information

We are providing trusted clinical and scientific information on Baxter products to support clinical decision-making.


For information regarding Baxter eSolutions, please visit our eSolutions website.  

To access our eServices Center please click here.

For any questions or to report any issues using the eServices Center site, please call the eCommerce Support Desk at:
Toll-Free: 1-877-334-2298 #1.

Parts, Services and Technical Support

For technical assistance for infusion pumps, pharmacy automation, and renal products manufactured and/or distributed by Baxter Healthcare, please click on the link below.

Baxter Canadian Technical Services


Telephone: 905-369-6100 or 1-877-331-9336
Fax: 905-369-6147 or 1-866-870-9861
Mail: 6675 Millcreek Drive, Units 1&2
Mississauga, Ontario
L5N 5M4

British Columbia:

Mail: 160-4320 Viking Way
Richmond, British Columbia
V6V 2L5


812 Saint Martin Ouest
Laval, Quebec
H7S 2K9