Healthcare Professionals

Committed to helping you meet the evolving challenges and opportunities in patient care.

Healthcare Professionals
  • Critical Care

    Providing innovative therapies and technologies to help you treat patients with life-threatening illnesses in the ICU.

  • Hospital Care

    From the pharmacy to the bedside, we help you maximize safety, streamline processes and build cost efficiency throughout the hospital.

  • Nutritional Care

    Acute and chronic nutritional care for your patients who are unable to get adequate nutrients orally or enterally.

  • Renal Care

    Pioneering innovation in hemodialysis and peritoneal dialysis to help you achieve better outcomes for your patients.

  • Surgical Care

    Delivering innovative surgical products that help you operate with confidence, precision and speed.

  • Our Products

    Our portfolio of acute, nutritional, renal, hospital and surgical care products helps advance healthcare around the world.

Perspectives

For more than 85-years, we have worked at the intersection of saving and sustaining lives.

Perspectives

Our Story

Our more than 85-year heritage gives us distinct perspective on the needs of patients and caregivers. We lead today by putting those insights to work to deliver new, better healthcare solutions and access to care in the communities where we live and work.

Our Story
  • Our Governance

    We are proud of our strong commitment to maintaining the highest standards of corporate governance.

  • Fueling Collaborative Innovation

    Nurturing a culture of innovation is critical to delivering on our mission to save and sustain lives. We partner with the healthcare community to continually find more efficient, smarter ways to help solve the world's most pressing healthcare challenges.

  • Corporate Responsibility

    We are committed to doing business the right way, ensuring that we champion our employees, our communities, our customers and patients, and our environment in everything we do.

  • Inclusion & Diversity

    We are committed to attracting, motivating and retaining an inclusive and diverse workforce.

  • Our History

    For more than 85 years, we’ve been focused on saving and sustaining lives and elevating patient care.

Patients

Helping you reach a healthy life, full of possibility.

Patients
  • Critical Care

    When every moment counts, our therapies help healthcare specialists provide life-sustaining treatment to you or your loved one.

  • Hospital Care

    From the pharmacy to the bedside, we support you and your healthcare providers with IV medications and infusion technologies designed with safety in mind.

  • Nutritional Care

    When medical conditions prevent you from adequately feeding yourself, we provide life-saving clinical nutrition options to help you regain or maintain your health.

  • Renal Care

    Chronic kidney disease (CKD) is an ongoing journey. While every journey is unique, Baxter is with you every step of the way, providing options to meet your lifestyle needs.

  • Surgical Care

    We partner with surgical teams around the world so they can operate with confidence, precision and speed for a successful outcome to your surgery.

Contact Us

Contact Us

Investor Relations

Phone: 1-224-948-3020
Email: [email protected]

More information
investor.baxter.com

Media Inquiries

Phone: 1-224-948-5353
Email: [email protected]

Related Resources

Ethics and Compliance Help Line

General Inquiries

This is intended for Canadian inquiries only; for non-Canadian inquiries, please select another Baxter location.

Head Office
Telephone: 905-369-6000 or 1-800-387-8399
Fax: 905-369-6560
Mail: 7125 Mississauga Road
Mississauga, Ontario
Canada
L5N 0C2

Toll Free Global Headquarters: 1-800-422-9837
US Global Headquarters: 1-224-948-1812

Baxter Canada Locations

Baxter CIVA Pharmacy Services

Telephone: 905-286-5600
Fax: 1-866-893-8008 or 1-647-484-0211
Mail: 6975 Creditview Road, Unit #3,
Mississauga, Ontario
Canada
L5N 8E9

Baxter Canada – Alliston, Ontario Manufacturing Facility

Telephone: 705-435-6261
Fax: 705-435-0364
Mail: 89 Centre Street S.
South Alliston, Ontario
Canada
L9R 1W7

Patients

Renal Home Services

Please contact customer services at the following numbers:

For Home Patient Representatives:
Toll Free: 1-866-968-7477
Direct Dial: 1-905-369-6969 

For return of the PD equipment:
Toll Free: 1-866-968-7477

For After-Hours Support:
Toll Free: 1-866-968-7477, follow the prompts (select option 3 for After Hours)

For technical questions regarding your PD Cycler:
Toll Free: 1-800-553-6898

Report an Adverse Event

Please contact Canada patient safety at:
Toll Free: 1-877-372-5465 
Email: [email protected]

Healthcare Professionals

Customer Service

For Customer Service for Baxter products outside of Home Patient requests please contact Baxter’s Center for Service at:
Toll-Free: 1-888-719-9955
Direct Dial: 905-369-6060
Fax: 1-888-719-9986

Hours of operation: Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern Time

Report an Adverse Event

Please contact Global Patient Safety at:
Toll Free: 1-877-372-5465 
Email: [email protected]

Report a Product Complaint

To report a Product Complaint, please click here

Medical Information

We are providing trusted clinical and scientific information on Baxter products to support clinical decision-making.

eSolutions

For information regarding Baxter eSolutions, please visit our eSolutions website.  

To access our eServices Center please click here.

For any questions or to report any issues using the eServices Center site, please call the eCommerce Support Desk at:
Toll-Free: 1-877-334-2298 #1.

Parts, Services and Technical Support

For technical assistance for infusion pumps, pharmacy automation, and renal products manufactured and/or distributed by Baxter Healthcare, please click on the link below.

Baxter Canadian Technical Services

Ontario:

Telephone: 905-369-6100 or 1-877-331-9336
Fax: 905-369-6147 or 1-866-870-9861
Mail: 6675 Millcreek Drive, Units 1&2
Mississauga, Ontario
Canada
L5N 5M4

British Columbia:

Mail: 160-4320 Viking Way
Richmond, British Columbia
Canada
V6V 2L5

Quebec:

812 Saint Martin Ouest
Laval, Quebec
H7S 2K9